Department: Business Administration
Position type: Full-time
Working location: In-office
Company overview
Iconium Media is composed of highly skilled, driven leaders who are exceptionally creative and innovative. We offer an agency-styled service as the team collaborates and executes their area of specialty.
Job summary:
Iconium Media is looking for an organized and detail-oriented Account Coordinator to join our team. In this role, you will be responsible for providing support to our account managers, coordinating client projects, and ensuring that our clients receive the highest level of service. You will be the primary interface between our clients & the Iconium team. The ideal candidate will have excellent communication and project management skills, be able to work in a fast-paced environment, and be passionate about providing exceptional client service.
Responsibilities:
- Provide support to the account management team in the day-to-day management of client accounts
- Coordinate client projects, ensuring that they are delivered on time, within budget, and to the highest quality standards
- Communicate regularly with clients to provide updates on project status, answer questions, and address any concerns
- Maintain strong relationships with clients and act as the main point of contact
- Manage project schedules, budgets, and timelines to ensure that all deadlines are met
- Work closely with internal teams, including creative, production, and media, to ensure that client projects are executed flawlessly
- Assist with the preparation of client reports, proposals, and presentations
- Maintain accurate records of client interactions and project details in our CRM system
- Stay up-to-date with industry trends and best practices in account coordination and client service
Qualifications
- Experience in marketing, communications, or related field preferred
- 1-2 years of experience in account coordination, project management, or a related field
- Excellent communication skills, both written and verbal
- Strong attention to detail and ability to manage multiple projects simultaneously
- Proficiency in project management tools and software
- Experience working in a fast-paced agency environment is a plus
- Ability to work collaboratively with cross-functional teams
- Strong problem-solving skills and ability to think strategically
If you are a self-motivated individual with a passion for providing exceptional client service and are looking to join a dynamic and growing agency, we encourage you to apply for this exciting opportunity.
Reports to: Executive Director of Production
TO APPLY: Email your resume to info@iconium.io
